Privacy Policy

Your Privacy

Card Cavern Trading Cards, LLC is committed to protecting your privacy. We only use the information we collect about you to process orders and provide support and upgrades for our products. Please read on for more details about our privacy policy.

Information About Me Is Collected and Stored?

We collect two basic types of information from you in conjunction with your use of the Site, personal information and non-personal information. Personal information is information that you may supply to us, as described more fully below, e.g., when you place an order, complete a survey, register on a Site, upload content, participate in a community, or provide your e-mail address. Personal information is any information that can individually identify you and includes, among other things, your name, e-mail address, telephone number, postal address, credit card, billing and contact information. Non-personal information includes information that does not personally identify you, but it may include tracking and usage information about your location, demographics, use of the Sites and the Internet.

Personal Information

As a general matter, you can browse the Site without submitting your personal information to us. However, there are a number of circumstances in which you may supply us with your personal information. The following lists the most common ways in which we may collect your personal information:

  • Registration for an account on the Site;
  • Profile information that you provide for your user profile;
  • Sign up to receive alerts or other information via email;
  • Site-related communications, e.g. account verification, technical notification;
  • Purchasing products and providing related billing information;
  • Submission of content or other data and information on any part of the Site that permits it;
  • Any other place on the Site where you knowingly volunteer personal information.

Non-Personal Information

In addition, when you interact with the Site, we may collect certain information that does not identify you individually and our servers may automatically keep an activity log of your use of our Site (“Non-Personal Information”). Generally, we collect and store the following categories of Non-Personal Information:

  • Device information about your computer, mobile device, or other device that you use to access the Sites. This information may include IP address, geolocation information, unique device identifiers, browser type, browser language, and other transactional information
  • Analytics and usage information about your use of the Site;
  • Additional “traffic data” and log files such as time of access, date of access, software crash reports, session identification number, access times, and referring website addresses;
  • Other information regarding your use of the Site, including your purchase history, wish-listed items, and sales history.


Collection of Your Source IP Address/Location Information

We collect and store location information about you on the Site and associated with your account that you volunteer on the Site or enable through the Site or your device. We will collect location information to help improve the services for you. We also collect and store your device’s source IP address which may disclose the location of your device at the time you access the Site.

Collection of Personal and Non-Personal Information From Other Sources

We also may collect and store information about you that we receive from other sources (including by us from our offline interactions with you) to, among other things, enable us to update and correct the information contained in our database and to better customize your experience on the Site.

Collection of Personal Information From or Through Social Media Sites

When you interact with any CrystalCommerce page or account on a social media platform, such as Facebook, Twitter, Google+, Tumblr, LinkedIn, YouTube, or Pinterest, we may collect the personal information that you make available to us on that page or account including your account ID or “handle.” However, we will comply with the privacy policies of the corresponding social media platform and we will only collect and store such personal information that we are permitted to collect by these social media platforms.

Use of Cookies

Like many websites, we use “cookies”, which are small text files that are stored on your computer or equipment when you visit certain online pages that record your preferences and actions. We use cookies to track use of the Sites and online services. We may also use cookies to monitor traffic, improve the Sites and make them easier to use and/or more relevant for your use. You may occasionally get cookies from companies advertising on our behalf. We do not control these cookies, and these cookies are not subject to this cookie policy.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but if you prefer, you can usually modify your browser setting to decline cookies. If you delete your cookies or if you set your web browser to decline cookies, some features of the Site may not work or may not work as designed. For more information on cookies and how to disable them, you can consult the information provided by the Interactive Advertising Bureau at

Is Personal Information Collected from Children?

Unless otherwise disclosed during collection and subject to parent or guardian consent, Card Cavern Trading Cards, LLC.  does not knowingly collect personal identifiable information from children under 13 years of age. If you are under 13 years of age you should not provide personally identifiable information to Card Cavern Trading Cards, LLC without providing us with consent from your parents. If Card Cavern Trading Cards, LLC discovers that a child under the age of 13 has provided Card Cavern Trading Cards, LLC with personally identifiable information and we do not have parental consent, Card Cavern Trading Cards, LLC will immediately delete that child’s information from the Site.

How Do We Use Your Information?

We use the information we learn from you to help us personalize and continually improve your experience on the Site. We may use your Personal and Non-Personal Information in the following ways:

General Uses

  • Provide you with the content, products you request.
  • Allow you to create accounts and sign-in to our services.
  • Upload your content to the Site as you request.
  • Communicate with you about your account or transactions with us and send you information about features and enhancements on the sites.
  • Communicate with you about changes to our policies.
  • Optimize or improve our products, Site and operations.
  • Automatically update the Site on your device.
  • Detect, investigate, and prevent activities that may violate our policies or be illegal.
  • Perform statistical, demographic, and marketing analyses of users of the Site.


Combination of Your Personal Information

We use the information from one portion of the Site on other portions of Site, all of which are owned and operated by CrystalCommerce or our Members, and we may combine information gathered from multiple portions of the Sites (and multiple of our Members’ websites) into a single customer record. We also use and/or combine information that we collect offline or we collect or receive from third party sources to enhance, expand, and check the accuracy of your customer records.

Who Do We Provide Your Personal Information To?

Except as disclosed in this Privacy Policy, we do not disclose information about your Personal Information collected online to any companies not part of Card Cavern Trading Cards, LLC., CrystalCommerce or its subsidiaries or related entities or the CrystalCommerce Intra-network. In no event will we sell or rent your Personal Information as part of a customer list or similar transaction.

Third-Party Agents

We have third party agents, subsidiaries, affiliates and partners that perform functions on our behalf, such as hosting, billing, push notifications, storage, bandwidth, content management tools, analytics, customer sites, fraud protection, etc. These entities have access to the Personal Information needed to perform their functions and are contractually obligated to maintain the confidentiality and security of that Personal Information.

Emergency Situations

We may also use or disclose Personal Information if required to do so by law or in the good-faith belief that such action is necessary to (i) conform to applicable law or comply with legal process served on us or the Site; (ii) protect and defend our rights or property, the Site or our users, and (iii) act under emergency circumstances to protect the personal safety of us, our affiliates, agents, or the users of the Site or the public.

Use of Non-Personal Information

We may disclose or share Non-Personal Information (or other information, other than Personal Information) in any other manner that we deem appropriate or necessary. Among other things, we will disclose Non-Personal Information to third parties to help us determine how people use parts of the Site and who our users are so we and our Members can improve the Site. We will also disclose Non-Personal Information to our partners and other third parties about how our users collectively use the Site.

Card Cavern Trading Cards, LLC E-mail Communications

E-mail communications sent from us or through us are designed to make your Card Cavern Trading Cards, LLC experience more efficient. By participating in the Site, you specifically agree to accept and consent to receiving e-mail communications initiated from us or through us, which include, without limitation: message notification e-mails and e-mails messages informing you about potential promotions. Card Cavern Trading Cards, LLC reserves the right to cancel the notification Site at any time. If you do not wish to receive any of our e-mail communications, please do not use the Site.

What Steps Are Taken To Keep Personal Information Secure?

We are concerned about ensuring the security of your Personal Information. We exercise great care in providing secure transmission of your information from your device to our servers. Personal Information collected by the Site is stored in secure server environments that are not accessible by the public. Our security procedures mean that we may occasionally request proof of identity before we disclose your Personal Information to you. Please understand, however, that while we try our best to safeguard your Personal Information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.

How Can We Transfer Your Personal Information?

Your information collected through the Site may be stored and processed in the United States or any other country in which CrystalCommerce, its clients, affiliates or Sites providers maintain facilities. CrystalCommerce, its clients, affiliates, or Site providers may transfer information that we collect about you, including personal information across borders and from your country or jurisdiction to other countries or jurisdictions around the world. If you are located in the United States or other regions with laws governing data collection and use that may differ from US law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction. By registering for and using the Site you consent to the transfer of information to the US or to any other country in which CrystalCommerce, its clients, affiliates or Site providers maintain facilities and the use and disclosure of information about you as described in this Privacy Policy.

How Long Do We Keep Your Information?

Following termination or deactivation of your account, Card Cavern Trading Cards, LLC, CrystalCommerce, its clients, affiliates, or its Sites providers may retain information (including your profile information) and user content for a commercially reasonable time for backup, archival, and/or audit purposes. If you have any questions about termination or deactivation of your account, please contact us directly at

Your Obligations to Keep Your Access Rights Secure

You promise to: (a) provide true, accurate, current and complete information about yourself and your business as prompted by a Site’s registration form (“Registration Data”); and (b) maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or Card Cavern Trading Cards, LLC has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Card Cavern Trading Cards, LLC has the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof). You are entirely responsible for the security and confidentiality of your password and account. Furthermore, you are entirely responsible for any and all activities that occur under your account.

What About Contests, Sweepstakes or Games?

When we run a contest or sweepstakes or game relating to the Site, it will be accompanied by a set of rules. The rules for each contest, sweepstakes or game will specify how the information gathered from you for entry will be used and disclosed if it is different than as described in this Privacy Policy. In conjunction with your entry in such contest or sweepstakes, Personal Information will be collected only if you voluntarily submit it to us.


Governing Law

The Site is published in the United States. We attempt to protect the Personal Information of all users of the Sites and we attempt to comply with local data protection and consumer rights laws to the extent they may apply to the CrystalCommerce Sites. If you are uncertain whether this Privacy Policy conflicts with the applicable local privacy laws where you are located, you should not submit your Personal Information to CrystalCommerce.

Notice to Non-US Users

If you are located outside the United States of America, you should be aware that your personally identifiable information will be transferred to the United States of America, the laws of which may be deemed by your country to have inadequate data protection. If you are located in a country outside the United States of America and voluntarily submit personal information to us, you thereby consent to the general use of such information as provided in this privacy policy and to the transfer of that information to, and/or storage of that information in, the United States of America or any other country in which a CrystalCommerce Intra-network Member’s site is hosted. You appoint CrystalCommerce to perform any such transfer of such information to any such country and to store and process your information in order to provide you with services related to the Site.

Changes to This Policy

Over time, Card Cavern Trading Cards, LLC may add new services and features to the Site. In the event that these additions affect our Privacy Policy, this document will be updated appropriately. We will post this document and updated versions prominently so that you will always know what information we gather, how we might use that information and whether we will disclose it to anyone. We do, however, recommend that you read this Privacy Policy each time you use the Site in case you missed our notice of changes to the Privacy Policy. We will not, however, materially change our policies and practices to make them less protective of Personal Information we have previously collected from you without your express consent.

How Do I Correct Information About Me?

You can send us a message at